Tyler Abbott · Operations Leader & Essayist

I build the systems a business runs on.

Role
Head of Operations, Ampry
Based
Salt Lake City, UT
00About

Workflows, automation, and reporting that let a growing agency scale without the quality slipping.

I’m Head of Operations at Ampry, a marketing agency focused on lead generation for the Legal, Medical, and E-commerce sectors. I build the systems a growing agency runs on — and the reporting layer that keeps client work honest.

Off the clock I read and write: essays on literature, the gym, and getting older live in the archive below.

01Experience
Head of Operations · Ampry
2025 — PRESENT

Own all operational aspects of the agency: workflow design, automation, hiring and onboarding systems, and the reporting layer that keeps client campaigns accountable across the Legal, Medical, and E-commerce verticals.

Email Marketing, Operations & Project Manager · Ampry
2023 — 2025

Architected and executed large-scale email marketing campaigns while establishing operational frameworks that increased team efficiency by 40%. Built content strategies that consistently delivered value to subscribers while holding engagement above industry standards.

Medicare Insurance Team Lead · Trajector
2016 — 2023

Built and led a specialized team focused on Medicare insurance services. Developed training programs and compliance protocols that improved customer satisfaction scores by 35% while ensuring adherence to federal regulations.

Retail Store Manager · GNC
2013 — 2016

Managed daily operations of a high-volume retail location in the Salt Lake City metropolitan area. Implemented inventory management systems and sales strategies that drove 25% year-over-year revenue growth.

02Expertise

Operations

  • Process optimization & automation
  • Performance metrics & KPIs
  • Workflow design & implementation
  • Operational excellence frameworks

Marketing Ops

  • Email marketing automation
  • Content strategy development
  • Lead generation systems
  • Campaign performance analysis

Leadership

  • Team building & development
  • Strategic planning & execution
  • Cross-functional collaboration
  • Change management

Project Mgmt

  • Agile & Scrum methodologies
  • Resource allocation
  • Timeline management
  • Stakeholder communication
03Education
B.A. English Language & LiteratureUtah Valley University — Summa Cum Laude
2018—2021
Digital Marketing CertificateWharton Online
FEB 2024